1. Who we are

Furever Match Ltd is a private limited company registered in England and Wales (Company No. 17082601), based in Wales, United Kingdom. We operate the website furevermatch.co.uk and are developing a UK pet adoption platform.

We are the data controller for personal information collected through this website. Questions about this policy can be directed to info@furevermatch.co.uk.

2. What information we collect

We collect the following personal data when you use our website or join our waitlist:

• Your name
• Your email address
• Whether you are an adopter or a rescue shelter coordinator
• Your shelter name and details (if you represent a rescue organisation)
• Any messages or enquiries you send us via our contact or partner inquiry form

We do not currently collect payment information, identity documents, or location data through this website. These may be collected through the app when it launches and will be covered by an updated privacy policy at that time.

3. How we use your information

• To add you to our launch waitlist and send you updates about Furever Match
• To respond to your enquiries or partner applications
• To understand demand from adopters and shelters across different regions
• To contact you about founding shelter partner opportunities if you have expressed interest

We will never sell your personal data to third parties. We will never share your data with advertisers.

4. Legal basis for processing

We process your personal data under the following legal bases under UK GDPR:

• Consent — you have given us your email address and chosen to join our waitlist. You can withdraw consent at any time by unsubscribing or contacting us.
• Legitimate interests — to respond to partner enquiries and operate our pre-launch business activities.

5. Email marketing

If you join our waitlist, we may send you occasional email updates about our launch, product news, and founding partner opportunities. We use an email marketing service provider to send these communications. You can unsubscribe at any time using the link in any email we send, or by emailing info@furevermatch.co.uk.

6. How long we keep your data

We will keep your personal data for as long as you remain on our waitlist or have an active relationship with us. If you unsubscribe or ask us to delete your data, we will remove it within 30 days. We may retain minimal records where required by law.

7. Your rights

Under UK GDPR, you have the following rights regarding your personal data:

• The right to access the data we hold about you
• The right to correct inaccurate data
• The right to request deletion of your data
• The right to withdraw consent at any time
• The right to object to processing
• The right to data portability

To exercise any of these rights, please contact us at info@furevermatch.co.uk. We will respond within 30 days.

8. Cookies

Our website may use essential cookies to ensure it functions correctly. We do not currently use tracking or advertising cookies. If this changes, we will update this policy and request your consent where required.

9. Third party services

We use the following third party services which may process your data on our behalf:

• Email marketing provider — to manage our waitlist and send launch communications. Your email address is stored securely with this provider and is not shared further.

All third party providers we use are required to handle your data in accordance with UK GDPR.

10. Data security

We take reasonable steps to protect your personal data from unauthorised access, loss, or disclosure. Our website uses HTTPS encryption. Access to personal data is restricted to authorised personnel only.

11. Changes to this policy

We may update this Privacy Policy from time to time, particularly when the Furever Match app launches and additional data processing begins. We will notify waitlist subscribers of any material changes by email.

12. Complaints

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

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